At Qinsen, we are committed to providing our customers with a seamless and worry-free shopping experience. Below you’ll find detailed information about our shipping practices to help you understand how and when your order will arrive.
Shipping Information
- Shipping Method: All orders are shipped via standard shipping services through trusted carriers (such as USPS, UPS, or FedEx), depending on your location and order size.
- Processing Time: Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Time (United States): Estimated delivery time is 5–8 business days after processing. Delivery times may vary slightly based on your location and carrier workload.
Free US Shipping
We offer free standard shipping on all orders within the United States, with no minimum purchase required.
International Shipping
Currently, we do not ship outside the United States. We are working on expanding our shipping options to international destinations in the future.
Taxes and Duties
- No Sales Tax: Qinsen does not charge any sales tax on any orders.
- All listed prices are final – no hidden fees or extra charges at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and link so you can monitor your package’s journey. Please allow up to 24–48 hours for tracking updates to appear.
Incorrect Address or Delivery Issues
Please ensure your shipping address is accurate at the time of order. Qinsen is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
If you experience any delivery issues, please contact our customer support team at sales@qinsen.store and we will assist you as best we can.
Need Help?
For any questions regarding shipping or your order, feel free to reach out to us at sales@qinsen.store. Our team is here to help!